Child & Adolescent Outpatient Treatment

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Child and Adolescent Outpatient Program

Four Winds Saratoga Psychiatric Services, P.C., provides specialized outpatient services for children and adolescents, up to age 18. Our services begin with a psychiatric evaluation and may also include ongoing medication management and coordination of behavioral health treatment. Each child’s family or support system plays a significant role, and is actively involved in the treatment process.

The Child and Adolescent Outpatient Department is directed by Jeffrey M. Daly, M.D. a board certified child and adolescent psychiatrist. Dr. Daly is also the medical director and creator of a New York State grant program, the Child and Adolescent Psychiatric Education and Support Program, or C.A.P.E.S. Program.  At this time, Dr. Daly is working directly with patients through a parternship with each child's primary care physician.

Referrals to the outpatient program are made by family members, primary care physicians, mental health therapists, schools and others. The clinical staff, consisting of psychiatric nurse practitioners, are available to take new referrals.

To Make a Referral to Child and Adolescent Outpatient Program

Please call 518-584-3600, ext. 3153.  Referrals will be addressed during regular business hours of Monday – Friday 8:00 a.m. until 5:00 p.m.

Current Patient Information

To Make, Change or Cancel an Appointment - Please contact us during office hours, Monday- Friday, 8:00 a.m. - 5:00 p.m., by calling 518-584-3600, ext. 3337.

Twenty-four business hours notice is requested when you need to change or cancel your appointment. An automated telephone reminder system is used as a patient courtesy only. Please be aware that it is our policy to charge the parent the full visit fee for a late cancellation (less than 24 business hours) or if you do not show up for your scheduled appointment, whether or not our automated reminder system has contacted you.

Triage Line
518-584-3600, ext. 3219.
The triage line is open Monday - Friday from 8:00 a.m. - 4:00 p.m

If you are in crisis and require emergent attention, please call 911 or go to the nearest emergency room.

If you are experiencing medication side effects or medication issues that require immediate attention and the triage line is closed please call 518-584-3600, press 0 and ask to speak with a nursing supervisor.

The purpose of the triage line is to address concerns, questions and updates regarding the management of your child’s medication. When leaving a message, please speak slowly and provide the following information:

  • Patient’s first and last name (spelled out) and date of birth
  • The name of the patient’s Medical Provider
  • A brief description regarding the purpose of you call
  • A phone number where you can be easily reached. If you are not easily available by phone, please provide the time of day to return your call and every effort will be made to return your call at that time.

Calls are returned in the order of their medical urgency. Due to the high call volume, it may take up to 24 hours to return your call.

Prescription Refill Requests
Call for your refill 10 days before your prescription runs out. The Prescription Refill Line is open 24 hours a day and 7 days a week.

To make a medication refill request, please call 518-584-3600, ext. 3334. The refill mailbox is checked until 11:00 a.m., Monday-Friday. Calls after 11:00 a.m. will be retrieved next business day. Your request will be processed within 2 business days.

When leaving a message, please speak slowly and provide the following information:

  • Patient's first name, last name (spelled out) and date of birth
  • Date of your next appointment. There must be an appointment scheduled to obtain a prescription
  • Name of medication(s), the dosage and dispensing intructions
  • Do you want your script - If giong to the pharmacy, please provide pharmacy name and telephone number.

Please note: Refill requests need to be made by the patient's parent/guardian only. We do not respond to pharmacy requests for renewals.

How to Obtain
Outpatient Clinical
Information

If you are a current or former patient, or the legal guardian of a patient, and you would like to obtain or share Medical Record information, please print and complete this form: "Outpatient Authorization for Release of Information".

On the form, please provide as much detail as you can regarding your request for records or request to disclose records to another entity. Please be sure the form is dated and that an individual, over the age of 18, witnesses your signature.

Use the contact information on the form to fax or mail the request to our Child and Adolescent Outpatient Service. Please allow 7-10 business days for us to process your request.

 

Four Winds Saratoga

30 Crescent Avenue
Saratoga Springs, NY  12866

Phone: 518-584-3600
Toll-Free: 1-800-888-5448