Frequently Asked Questions
Partial Hospitalization

Four Winds Westchester

What should I do when I arrive every day?

You are requested to sign in upon arrival and to sign out at the end of the day. Parents of young children are responsible for signing their children in and out each day. You must follow your arranged transportation schedule unless alternative plans are discussed in advance.

What if I am absent?

We strongly encourage your participation in the Partial Hospitalization Program. If you are not able to attend on a scheduled program day, please call 1-800-528-6624, ext. 2253, to advise the staff that you will not be attending that day. Please give a reason for the absence and leave a phone number where you can be reached. If you have not called in, we will call you after the program begins.

May I socialize with other patients outside of the program’s hours?

While in treatment in the Partial Hospitalization Program, socialization between patients outside of the program hours is strongly discouraged.

Is Four Winds Hospital closed in inclement weather?

In the event of bad weather, please call 1-800-528-6624, ext. 2253, to access information regarding program closings or delayed openings. Please make transportation arrangements early in the day (as necessary) in the event of an early program closing due to bad weather.

What about in an emergency?

In case of an emergency, an on-call clinician is available to assist you in a crisis situation. If you need to reach us outside of the regularly scheduled program hours, please call the Four Winds switchboard at 1-800-528-6624 or 1-914-763-8151 and ask the operator to page the on-call clinician. Leave your name and a number at which you can be reached.

Am I permitted to leave my group?

Due to reasons of confidentiality, patients are not permitted to be on the grounds of the hospital or outside of their group at any time without the express permission of the Program Director.

Is food provided during the day?

Snacks and lunch will be provided each day. Lunch is served in the main dining hall during your assigned lunch time. Please check your program schedule for snack and lunch times.

Does Four Winds Hospital provide transportation for patients?

Parents are strongly encouraged to arrange daily transportation to and from the partial hospitalization programs for their children. In the event that you are unable to provide transportation, your child’s home school district’s busing service may be able to help you. When all other options are exhausted, Four Winds may be able to provide transportation on a limited basis within a limited area. If your child or adolescent is being transported to the program by the Four Winds Transportation Department and is unable to attend the program on any given day, please call 1-800-528-6624, ext. 2367, no later than 6:30 in the morning or the night before. If your child or adolescent is being transported by Four Winds, we ask that no food or beverages be brought onto the van. In addition, smoking is strictly prohibited on our transportation. Arranged transportation schedules must be followed unless alternative plans are made in advance. Patients are not permitted to be transported by minors.



To Make a Referral, Call:
1-914-763-8151 or 1-800-528-6624
24 hours a day, 7 days a week

To Make
A Referral, call:
1-914-763-8151 or
24 Hours A Day,
7 Days A Week