Frequently Asked Questions
Inpatient Hospitalization

Four Winds Westchester

Who will be involved in my treatment?

Your treatment will be provided by a treatment team, who are a group of professionals and paraprofessionals that includes psychiatrists, psychiatric nurse practitioners, registered nurses, social workers, mental health workers, and recreational specialists. They work collaboratively with you to integrate important aspects of your treatment.  The treatment team will also coordinate your treatment with your outpatient treatment providers.

What is my family’s role in my treatment?

Family participation is an integral component of our multimodal treatment approach.

What should I bring with me during my stay at Four Winds Hospital?

You should bring enough clothing to last for several days, but are cautioned not to bring too much.  Socially appropriate clothing is expected to be worn at all times.  You should bring:

  • Comfortable, casual clothing. Keep current weather conditions in mind.
  • Shampoo, toothbrush, toothpaste, liquid soap, brush, comb and other personal hygiene items that do not contain alcohol and are not in aerosol containers.
  • Nightclothes, slippers, exercise clothing, comfortable shoes with no laces.
  • Small amount of cash.

What should I leave at home during my stay at Four Winds Hospital?

To ensure a safe and substance-free environment, you and your belongings will be searched by staff upon admission and at the discretion of the staff.  Items that should not be brought include:

  • Products that contain alcohol or are in aerosol containers.
  • Clothing with drawstrings.
  • Dry-cleaning bags.
  • Sheets, towels, comforters and pillows – they are provided by the hospital.
  • Large sums of cash.
  • Jewelry, electronic equipment, CDs, valuables.
  • Weapons of any kind, matches, lighters, cigarettes, drugs, belts, scarves, mirrors, scissors, pocket knives, media disks, radios with cords, personal hair dryers*, personal razors*, Sharpies, markers, any gang-identifying clothing or jewelry (i.e., bandannas).
  • For reasons of confidentiality, personal cameras, camera phones, and other photographic-type equipment may not be brought to the hospital.  To ensure the security and privacy of our patients, cell phones cannot be used during your stay.

* Hair dryers and disposable razors will be provided to adult patients by the hospital.  Not permitted on child/adolescent units.

What is a typical day like for a patient at Four Winds Hospital?

Link to Child Inpatient Schedules
Link to Adolescent Inpatient Schedules
Link to Adult Inpatient Schedules
Link to Child Partial Schedule
Link to Adolescent Partial Schedule
Link to Adult Partial Schedule

May I have visitors?

In order to limit the exposure for patients and staff, visitation is currently suspended. This policy will be strictly enforced with no exceptions for individual circumstances. Additionally, the bus service usually available for families has been suspended until further notice.
We understand how important it is for our patients to feel the support of loved ones; you will be given telephone numbers to call your loved one on the unit. We are also in the process of facilitating video calls by appointment using Zoom, a free app available for download. 

Will anyone find out that I am here?

Each patient has the right, within the law, to personal privacy and privacy of information.  Patient information is discreetly shared within the treatment team.  Written consent is required prior to having information shared with other individuals, including, schools and outside therapists, to hold the same level of confidentiality as is required by our staff, and not disclose information, stories or names to anyone outside of the hospital.

Will I go to school?/What is the Learning Center?

Each child and adolescent attends school every day, during the school year, as part of their daily program.  The Learning Center is an on-site school staffed with masters-level and special education teachers.  The Learning Center has individualized, or small group instruction and is conducted in self-contained classrooms.  The education team works closely with the home school district to make sure that each student gets credit for the schoolwork that is completed here.  With written permission, regular contact with the in-home teacher, the home-district teacher, guidance counselor and school administrators ensures educational continuum.

Children in our inpatient program attend school for 100 minutes each day, from Monday through Friday, during the school year. Adolescents in our inpatient program attend school for 105 minutes each day, from Monday through Friday, during the school year.

Children in our outpatient program attend school for 90 minutes each day, from Monday through Friday, during the school year. Adolescents in our outpatient program attend school for 90 minutes each day, from Monday through Friday, during the school year. Students in grades 7-12 in our Adolescent Partial Hospital Alternative Education Program (AEP) attend school for a total of 195 minutes each day (Monday through Friday).


Why is there camera equipment on the units?

All groups, hallways, common areas and other designated areas are monitored with the camera equipment by staff in the nurses’ stations.  These cameras are solely used for monitoring and safety purposes.

What types of food may I have brought from home?

Due to COVID-19 no food is allowed to be brought in for patients.  Thank you for your cooperation and understanding..

What are my rights and responsibilities as a patient at Four Winds Hospital?

Four Winds Hospital recognizes the value, worth and uniqueness of each individual, and is committed to providing considerate, respectful and effective treatment in response to each patient’s individual health-care needs.

For your convenience, the “Notice to Patients – General Statement of the Rights of Patients” is clearly posted on each unit.

Each patient at Four Winds Hospital has the right to:

  • Confidentiality, privacy and expression of his or her individuality regarding spiritual beliefs and cultural practices, providing that these practices do not harm or otherwise interfere with a planned course of treatment for themselves or other individuals.
  • Be free from physical pain.
  • Request information regarding their medical record from their therapist and to be kept completely informed regarding their care and treatment.
  • Participate in their treatment and discharge plan to the extent that they are able to do so (or to give consent to allow another individual, usually a relative or close friend, to act as his or her legally authorized representative when such action is indicated).
    • This includes providing, to the best of his/her knowledge, accurate and complete information about present or past illnesses, hospitalizations, medications and other information relating to his/her health. In the case of children and adolescents, gathering information from family members, physicians, agencies and clinics is essential.
  • Follow hospital rules and regulations affecting patient care and conduct, and follow and comply with the treatment plan recommended by the treatment team responsible for his/her care

Are service animals permitted on hospital grounds
with visitors?

The Americans with Disabilities Act (ADA) provides protections for those individuals with service animals.  A service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.  The work or tasks performed by the service animal must be directly related to the person’s disability.  Emotional support and comfort animals of any species are not recognized as service animals and will not be permitted at the hospital. Service animals are welcome.

Click Here For A Complete Guide/Brochure

Haga Clic Aqui Para Un Folleto 

Click Here For Parent Guide Dialectical Behavior Therapy

Guía para padres sobre la terapia dialéctica conductual

Download Authorization For Release Of Medical Records Form

Autorización para la divulgación de los registros médicos 


To Make a Referral, Call:
1-914-763-8151 or 1-800-528-6624
24 hours a day, 7 days a week


Four Winds Hospital is committed to serving our patients. Please know that, as always, the health and safety of our patients and staff is our highest priority as we continue to provide treatment during this time of crisis. We are continuing to accept inpatient referrals for children, adolescents and adults and invite you to call our Admissions Office directly at 1-800-528-6624 or 1-914-763-8151, select prompt "1" to be connected.

We have implemented measures for the protection of those on our campus in response to the COVID-19 crisis, following the directions of both the CDC and DOH, and our own protocols. As we remain committed to providing the very best in mental health care, please let us know if we can help.
To Make A Referral, call: 1-914-763-8151 or 1-800-528-6624. 24 Hours A Day, 7 Days A Week.


Bus Service From The Bronx To Four Winds Hospital For The Families of Patients


Servicio de autobús Desde el Bronx hasta Four Winds Hospital
para las familias de los pacientes