Helpful Guidelines For Visitors

Four Winds Westchester

  • For the safety of our patients all visitors must be on an approved visitors list. The list  will be initiated as part of the Admissions process and can be added to while the patient is here by working with the treatment team.

  • Each patient can have two (2) visitors at a time.

  • Visitors need to be masked throughout the visit. If you are unable to comply with masking during your visit you will be asked to leave.

  • Please bring identification with you when you come to visit. You will be asked to  show your identification and sign in.  You will be issued a visitors badge for you to wear while you are on the hospital grounds.

  • Visiting in-person is by appointment only and is limited to two adult visitors for one hour a week.

  • Children are not permitted as visitors.

  • The use of cell phones and cameras are not permitted on the patient units.

  • All patient belongings need to be checked by our staff. Remember patients should not have sharp or glass items, matches or lighters. Any questions, please check.

  • No food may be consumed during visits. Please remember that Four Winds is a nut-free facility. Any food brought in needs to meet the patient’s dietary requirements and should be turned into nursing for consumption after visit.

  • Four Winds Hospitals is a smoke and tobacco free campus. The use of tobacco products on the hospital grounds, including in any vehicle, is prohibited.

  • If you engage in disruptive behavior you may be asked to leave.

  • Visiting over Zoom is available to patients when in-person visiting cannot be arranged.

  • Service animals accompanying visitors are permitted on hospital grounds in any area  where visitors are welcome; emotional support animals and pets are not permitted.

  • For information about the ADA or how to file an ADA complaint, visit the website  www.ada.gov, or call the U.S. Department of Justice’s toll-free ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY). ADA complaints can be filed online at www.ada.gov/complaint/.

Thank you for your cooperation and participation in the safety of our patients!

 

Normas Generales Útilies para las Visitasen Español

To Make a Referral, Call:
1-914-763-8151 or 1-800-528-6624
24 hours a day, 7 days a week

WE ARE HERE TO HELP

Four Winds Hospital is committed to serving our patients. Please know that, as always, the health and safety of our patients and staff is our highest priority as we continue to provide treatment during this time of crisis. We are continuing to accept inpatient referrals for children, adolescents and adults and invite you to call our Admissions Office directly at 1-800-528-6624 or 1-914-763-8151, select prompt "1" to be connected.

We have implemented measures for the protection of those on our campus in response to the COVID-19 crisis, following the directions of both the CDC and DOH, and our own protocols. As we remain committed to providing the very best in mental health care, please let us know if we can help.
To Make A Referral, call: 1-914-763-8151 or 1-800-528-6624. 24 Hours A Day, 7 Days A Week.