Important Information For Patients And Families

Four Winds Westchester

For the safety of our patients all visitors must be on an approved visitors list. The list will be initiated as part of the admissions process and can be added to while the patient is here by working with the treatment team.

• Each patient can only have two (2) visitors at a time.

• Please bring identification with you when you come to visit. You will be asked to show your identification and sign in.  You will be issued a visitors badge for you to wear while you are on the hospital grounds.

• Please observe Visiting hours.  Talk to the patient’s therapist if you cannot visit during these hours.

• For child and adolescent patients, visitors are limited to parents or legal guardians.  In special circumstances requests for limited exceptions can be discussed with the patient’s therapist.

• Children are not permitted as visitors. In special circumstances requests for limited exceptions can be discussed with the patient’s therapist.

• The use of cell phones and cameras are not permitted on the patient units.

• All patient belongings need to be checked by our staff. Remember patients should not  have sharp or glass items and matches or lighters. Any questions, please check.

• Please remember that Four Winds is a nut free facility. Any food brought in needs to meet the patient’s dietary requirements. Food not eaten during the visit needs to be taken home.

• Four Winds Hospital is a smoke and tobacco free campus. The use of tobacco products on the hospital grounds including in any vehicle is prohibited.

•If you engage in disruptive behavior you may be asked to leave.

• Ground passes are granted based on a clinical decision made by the patient’s therapist and are only for patient’s parents or guardians. No other approved visitors may escort a patient off the unit.

• Service animals accompanying visitors are permitted on hospital grounds in any area where visitors are welcome, emotional support animals and pets are not permitted.

• For information about the ADA or how to file an ADA complaint, visit the website www.ada.gov, or call the U.S. Department of Justice’s toll-free ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY). ADA complaints can be filed online at www.ada.gov/complaint/.

 

Normas Generales Útilies para las Visitasen Español

To Make a Referral, Call:
1-914-763-8151 or 1-800-528-6624
24 hours a day, 7 days a week

WE ARE HERE TO HELP

Four Winds Hospital is committed to serving our patients. Please know that, as always, the health and safety of our patients and staff is our highest priority as we continue to provide treatment during this time of crisis. We are continuing to accept inpatient referrals for children, adolescents and adults and invite you to call our Admissions Office directly at 1-800-528-6624 or 1-914-763-8151, select prompt "1" to be connected.

We have implemented measures for the protection of those on our campus in response to the COVID-19 crisis, following the directions of both the CDC and DOH, and our own protocols. As we remain committed to providing the very best in mental health care, please let us know if we can help.
To Make A Referral, call: 1-914-763-8151 or 1-800-528-6624. 24 Hours A Day, 7 Days A Week.